Digital Workforce

Consumption based managed service

Digital Workforce is a leading independent Intelligent Automation Service provider, helping over 150 global organizations to transform their businesses with intelligent automation. Digital Workforce automates and maintains your business processes freeing up the time of your employees for more purposeful work.

Digital Workforce is a leading independent Intelligent Automation Service provider, helping over 150 global organizations to transform their businesses with intelligent automation. Digital Workforce automates and maintains your business processes freeing up the time of your employees for more purposeful work.

Business problem

Digital Workforce sought to take our managed services to the next level. The market was craving consumption based pricing and more flexibility in how the robots executed their work in addition to our already existing services.

RPA Supervisor solution

We immediately saw the possibilities to use RPA Supervisor for the benefit of our customers. There are multiple cool features, but the one that attracted us the most was the possibility to guarantee that the business SLAs related to very different sorts of business processes can be met. The metrics and reporting also gives full visibility to us and our customers and the actual consumption which is critical for our flexible pricing model. Based on our hands on experience, we can say that RPA Supervisor excels in highly customizable dashboards for visualizing the RPA value, intuitive User Interface allowing simple configuration of processes and the AI driven prioritization engine handles the actual robot orchestration. Digital Workforce bases our brand new service offering, RoboShore, to three key pillars: 1st Robot as a Service: a multi-RPA-tool platform service from the cloud, 2nd Run Management: industry leading automation maintenance and enhancement service, and 3rd RPA Supervisor for the orchestration. RPA Supervisor allows Digital Workforce to provide a fully transparent, totally flexible, minute based service offering that allows our customers to truly accelerate their Intelligent Automation journey.

Their solution, partner focus and vision makes RPA Supervisor the ideal partner for us.
Tuomo Sievillä
Heas of Continuous Services
RPA supervisor provided with these benefits and features:
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